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Privacy Policy

Last updated: October 30, 2026

Nerify (“we”, “our”, or “us”) operates nerify.app. This Privacy Policy explains what information we collect when you use our service, how we use it, and the choices you have.

1. Information We Collect

Account information

When you sign up, we collect your email address and a password (stored securely via Supabase Auth).

Product images and listing content

To generate your Etsy listings, you upload product images and provide details such as your shop name, product type, and listing preferences. These files and inputs are processed to produce mockups, listing text, and thank-you PDFs.

Art Studio content

If you use Art Studio, we also store the artwork and stock images generated for your shop, your style settings and reference images, the listing text and mockups made from them, and the print files for artworks you list. If you connect Etsy, we store the access tokens Etsy gives us so we can create and update draft listings in your shop on your behalf. If you connect Google Drive, we store the access token Google gives us.

Usage and analytics data

We use Google Analytics to collect anonymised data about how visitors interact with our website (pages visited, session duration, referral source). This data does not personally identify you.

Payment information

Billing is handled by Stripe. We do not store your card number or full payment details — Stripe processes and stores that data under their own privacy policy. We keep a record of your plan, billing period, and credit purchases and usage.

2. How We Use Your Information

  • Provide, maintain, and improve the Nerify service
  • Generate AI-powered mockups, listing copy, and thank-you PDFs using your uploaded images
  • Process your subscription and send billing-related emails
  • Send important service updates and security notices (we do not send marketing emails without your consent)
  • Understand how users navigate the site so we can improve the experience
  • Detect and prevent fraud or abuse

3. AI Processing

When you use Nerify's listing generation feature, your product images and related inputs are sent to Anthropic's Claude API for analysis. Anthropic may process this data in accordance with their own usage and privacy policies. We do not share your account information with Anthropic; only the image and generation prompt are transmitted.

Art Studio uses AI image models hosted by fal.ai to generate artwork and stock images and to upscale artwork into print files. The text prompts and any reference images you provide, along with the artwork being processed, are sent to fal.ai. We do not send your name, email address, or other account details. fal.ai processes this data under its own terms and privacy policy. Artwork is generated by AI; you remain responsible for checking that what you list is accurate and permitted on the marketplace where you sell it.

4. Etsy API

Nerify connects to the Etsy API to enable listing management features within the app. When you connect your shop, we read your shop details and, only when you choose to send a listing, create a draft listing with its photos, video, and files in your shop. We also read public Etsy listing data to produce trend reports. You can disconnect Etsy at any time from the app, and you can also revoke access from your Etsy account settings. The term “Etsy” is a trademark of Etsy, Inc. This application uses the Etsy API but is not endorsed or certified by Etsy, Inc.

Google Drive

Connecting Google Drive is optional. Nerify requests only the drive.file permission, which lets it see and manage only the files and folders it creates itself, not the rest of your Drive. We use it to save the print files for your artworks and to build bundle folders you can share with your customers. When you create a bundle, we set the bundle folder to “anyone with the link can view” so your buyers can download it. Nerify's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can disconnect Drive in the app or revoke access at myaccount.google.com/permissions. Files already saved to your Drive stay there.

5. Data Storage

Your account data, shop configurations, listing history, uploaded images, and generated assets are stored securely in Supabase (PostgreSQL database and object storage). Data is stored on servers located in the United States.

6. Data Sharing

We do not sell your personal data. We share data only with the following third-party service providers, and only as necessary to operate the service:

  • Supabase — database and authentication
  • Anthropic — AI image and text processing
  • fal.ai — AI image generation and upscaling (Art Studio)
  • Etsy — creating draft listings in your shop, when you connect it
  • Google — Google Drive storage, when you connect it
  • Resend — sending support and service emails
  • Stripe — payment processing
  • Vercel — hosting and serverless functions
  • Google Analytics — anonymised website analytics

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or billing purposes. To keep storage costs down, Art Studio print files are removed from our storage once an artwork has been attached to your Etsy listing (or saved to your Google Drive, if connected).

8. Cookies

We use cookies and similar technologies to keep you signed in and to collect analytics data via Google Analytics. You can disable cookies in your browser settings, though some parts of the service may not function correctly without them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with a revised “Last updated” date. Continued use of the service after changes take effect constitutes acceptance of the updated policy.

10. Contact

Your use of Nerify is also governed by our Terms of Service. If you have any questions about this Privacy Policy, please visit our support page and use the contact form to reach out.